Qolaba AI Studio operates on a credit-based system where each action (such as generating an image, interacting with chatbot or creating a voiceover) consumes a specific number of credits. You can obtain credits through purchasing credit packages, subscriptions, completing tasks, or participating in community events.

A Prepaid Plan offers full platform access for 1 month (from the date of purchase) with a one-time payment, without recurring billing commitments. While this plan doesn't support Rollover Credits during its validity, any unused credits after expiration will be stored in your Credit Bank, which can be accessed by purchasing any subscription plan in the future.

Credit Bank is a secure storage system that preserves your unused credits from expired plans, allowing you to utilize them for future subscriptions or services.

Unused credits that automatically carry forward from your previous billing cycle for active subscription plans, ensuring you never lose the value of your unutilized services (not applicable for prepaid/one-time payment plans).

To use credits from your Credit Bank, simply purchase any subscription plan (excluding one-time prepaid plans). Upon completing your subscription purchase, your Credit Bank balance will automatically unlock and combine with your new plan's credits, giving you access to both credit pools for immediate use.

Subscriptions provide exceptional value and convenience compared to prepaid credits. With a subscription, you benefit from lower costs per credit, unlimited rollover of unused credits to the next month (as long as your subscription is active), and hassle-free, uninterrupted access thanks to auto-renewal. Prepaid credits, on the other hand, are one-time purchases that pause your access when depleted, requiring manual top-ups. For regular users, a subscription is the smarter, value-packed choice.

You can cancel your subscription anytime. Upon cancellation, you retain access until the end of your current billing cycle. We do not provide refunds for partial months.

Absolutely! You can upgrade or downgrade your plan at any time directly from your account dashboard. Changes to your plan will take effect immediately, with any pricing adjustments prorated accordingly.

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. For Enterprise plans, we can also accommodate invoicing and bank transfers upon request.

Yes, we are committed to supporting education and social good initiatives. Educational institutions and non-profit organizations are eligible for a discount on our Organization plan. Please contact our support team with your organization's details to apply for this special pricing.